In the video, Dr. Green says, "figure out what problem caused the heat of the moment in the first place and the next opportunity you have, start solving that problem proactively." This quote resonated with me because it highlights the importance of not reacting impulsively. When we react right away, our emotions are more raw. While we may respond in a way that shows we are "the boss" (something he says later on), there is nothing productive about our response. However, by taking a step back and thinking through the situation, we can perhaps provide a better response to the student and respond in a productive way.
