Several quotes resonated with me as I listened. One quote is, "focus on the problems that cause the behaviors." As a parent, you spend more time with your child in different scenarios. It may be "easier" to identify the cause of a behavior because of that. As a high school teacher, I see students in one scenario, sitting in an ELA class. I do not often see them in other scenarios. That makes it more challenging to identify the cause of behavior. It could be something from a students home life, or even something that happened the class period before and they are upset. I have implemented a rule with my students that all they need to do it give me a signal that they are having a bad day. This way I do not take any negative behaviors and address it as a problem, but just give them a bit of a break for the Mod. Sometimes this works, sometimes it does not.