Responding reactively to a situation is never good. I agree with what Dr. Greene had to say here about being more proactive to situations or to behaviors. I think a lot of it also has to do with expectations and making sure that they are clear and concise and being consistent as a parent or teacher. I liked his 3 step approach and getting the student perspective of what the issue is and then the parent/teacher explaining their perspective of the situation but then the 2 of them coming together and deciding on what can be done that addresses both the child's and adult's requests. Setting clear expectations and validating each others needs/wants should eliminate the frustration/ issues from happening again.
