I also believe that the analogy to assisting someone building their house was a great analogy. If you're not listening to the homeowner, the result can make for some serious discontent. How often have you found yourself giving advice and wonder why someone isn't following that advice? It maybe that you missed the point. Life is like that. When one has preconceived notions as to how things should be or how someone should act, we often miss the problem. Really listening to someone who needs assistance can open your eyes as to what the conflict or problem really is. An ally is someone who is on your side and listens to what you have to say. Good listening skills will allow you to assist your friend or associate in the manner that they are requesting. They are far more likely to know the exact problem area since they are living it.
