'If this kid could do well, he would do well, because kids do well if they can.'

This quote stood out to me, because it's important to remember.  Dr. Ross spoke about reward and punishment.  He also shared with us that the difficult part of all of this is trying to determine what is stopping our student(s) from learning and doing well.  Trying to figure out, 'something must be getting in his way' will be the challenge.