During a normal college day, Moodle users can get help with
Moodle issues by contacting the library in person or getting in touch by phone,
email or Facebook. Help is possible at the Library desk or in the Library
office where Moodle administrators can assist if the query is more in-depth.
If the Moodle course has been set up with an extra ‘password’, the user may not always have this information and will get the ‘password’ details from the course tutor or a Moodle administrator. Users can access the Moodle FAQs, within the Moodle ‘Help’ tab, and hopefully get an answer to their query.
Out of college working hours, Moodle is accessible through the Bath College Website via the ‘staff and student links’, or by using this link: https://moodle.citybathcoll.ac.uk/
Within Moodle there is a 'Help' tab. From here, users can access the Moodle FAQs. Users can use the ‘Help’ tab without having to log in to Moodle. If the user’s question if not answered through the FAQs, it is advisable to email library@bathcollege.ac.uk and wait for a response within college working hours.
If the Moodle course has been set up with an extra ‘password’, the user may not always have this information and will get the ‘password’ details from the course tutor or a Moodle administrator. Users can access the Moodle FAQs, within the Moodle ‘Help’ tab, and hopefully get an answer to their query.
Out of college working hours, Moodle is accessible through the Bath College Website via the ‘staff and student links’, or by using this link: https://moodle.citybathcoll.ac.uk/
Within Moodle there is a 'Help' tab. From here, users can access the Moodle FAQs. Users can use the ‘Help’ tab without having to log in to Moodle. If the user’s question if not answered through the FAQs, it is advisable to email library@bathcollege.ac.uk and wait for a response within college working hours.


