During the college day, Moodle users can contact the library by visiting in person or by contacting us by phone/email/facebook/etc and asking for help. This may be possible at the Library desk, in the case of directing people in how to find resources or navigate to particular pages, or may need to be passed on to the Library office, in the case of users not being enrolled to courses or more esoteric issues with logging in or missing elements. Moodle also has its own 'Help' tab, accessible at all times so long as Moodle itself is working. From here users can access FAQs about Moodle itself as well as systems such as ProPortal and the Microsoft 365 suit. These do not generally require the user to be logged in and so should be available even if they are struggling to log into Moodle or are having other related problems.
