Customer Service Essential Public

Bath College Library

Required Evidence

Finding a book

A student comes to the desk and asks where the maths books are. More Info

Formatting in Word

A student says they are having problems formatting something in a Word document. More Info

PC not logging in

A student comes to the desk and says that their PC has been logging in for 5 minutes and it isn't working More Info

Wanting to borrow a reference book

A student brings a reference copy of a book to the desk wanting to borrow it. More Info

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