- THINK strategy – a problem solving strategy
(process) to get things done in a HR lens
- Take apart the problem
- Hunt for solutions
- Identify best solution
- Notify
- Keep score skills in mind (score is another
strategy)
- From HR perspective (her husband)
- T = on’t give solution right away (should be a
partnership resolution), State goal that is measurable and/or observable
- H = Explain why change is necessary, ask for
help in finding solutions
- I = corroborate a solution, ensure common
understanding of the solution alternatives, identify the best a
- N = plan how to implement solution, set a
timeline for follow up (important - this is where plans fall apart)
- K = keep your score skills in mind
- THINKing through the problems worksheet
- Challenge #1 – the resistant person (whole group
discussion that was hard to hear)
- Challenge #2 – team can’t determine where to
start
- Force Field Activity – help teams identify forces
that hinder or contribute to the current situation and desired outcome
- Practice/discussion regarding problems to use
activity with – Q&A session (hard to hear participants)
- THINKing through Problems worksheet –
- Challenge #3 – teams work is unevenly divided or
becomes dependent on team leader
- How to make sure team members are contributing
- “Responsibility Matrix” – Use when you take
action – list team members name and divide tasks for accountability
- Team can get job done more efficiently and
quickly and is more enjoyable.
